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Symphony - Music to your ears!
Our Symphony collection of municipal offerings includes a variety of powerful, purpose-built and feature rich collection of tools and applications, affectionately categorized into four main sub-sections; Conductor, Ensemble, Encore and Harmony.
Conductor – the leader of the pack!
The glue and inspiration for all of our other applications – starts here with our conductor solution component, which is the common link that makes everything come together and includes:
- Centralized Customer Database
A robust centralized customer database – that connects to all core subledgers and user-defined auxiliary subledgers in our municipal suite.
- Auxiliary Ledgers
Ad hoc, user-defined auxiliary subledgers that are fully integrated with our Symphony Ensemble - Receivable Invoicing, Receipting, and General Ledger applications.
- Conductor Tools
In addition to housing the Centralized Customer database, our Conductor dashboard provides a host of other global utility applications such as:
- Application and user security management.
- Multi-level local, regional, and federal tax management.
- Country, province/state, and municipality setup.
- Standard unit of measure and transaction reference definition.
Ensemble - the main players
We have assembled an outstanding all-star collection of feature-rich core solution components that are focused on managing the most common municipal processes including:
- Receipting
A multi-batch, multi-user – receipting and payment module, complete with unlimited user-defined payment types, source detail drill down, G/L distribution and cross-reference, bulk payment entry and much more.
- Accounts Payable
A versatile payables and vendor management module that features true payment holdback processing, multi-level tax calculation, term discounting, drill down G/L distribution and built in EFT processing.
- Accounts Receivable
A tightly knit collection of inventory and invoice management applications that make easy work of itemizing, presenting, and tracking the entire A/R process flow.
- General Ledger
Fully integrated with all other Symphony subledger modules. Includes multi-version budget scenarios, customizable budget and transaction reports, linked bank reconciliation and auto posting functionality.
- Utilities
Multiple water meters per account, unlimited user defined services and charges, including bulk water, recycling, garbage, flat and consumption services are just a few of the many Utility Billing module standard features. Built in e-Bill functionality, intelligent searching and flexible Utility bill setup add an additional level of user control.
- Property Tax
Easy to configure Tax rates, Local Improvements and Assessment codes, along with customizable Tax Certificates, automated Tax Recovery processing, and powerful user-defined letter writing and reporting, make Property Tax management easier than ever.
- Ensemble Tools
Our product-wide dashboard included comes loaded with a variety of no-cost cross module applications such as subledger EFT processing, preauthorized payment processing, subledger statement configuration, customizable account letter templates, subledger transfers and adjustments, unlimited digital signatures, inventory management and more.
Encore – a little somethin’ extra
In addition to our Ensemble Core – we’ve developed other modules that we think blend in nicely with the rest of the group, and that will set the stage for future additions to the cast as we move forward!
- Pet Licensing
With unlimited species, breed, and licence type setup functionality, coupled with complaint tracking, comprehensive lost and found tracking, and a host of powerful common-sense reports built in, the Pet Licence module is a prominent member of our R&R Encore series of applications.
- Business Licensing
User defined Industry categorization, diverse license type classification, easy auto-renew functionality, business account and owner level document management are just some of the features that make the Business License module a great addition to our Encore series.
- Cemetery Management
Easy to maintain Cemetery, Plot, Section, and Interment attributes, along with service level inventory integration, geo-coordinate available mapping, and occupant/decedent detail specifics, contribute to making the Cemetery module a great complement to our Encore series of applications.
- Payroll Integration
Configurable integration with your payroll solution of choice. Provides the ability to use almost any payroll solution and have the financial data transfered into the Symphony general ledger at the press of a button.
- Resident Portal Management
Collection of tools to manage the features of the resident portal.
Harmony – enhancing the experience – and going beyond
We don’t know everything, that’s why we believe in combining the expertise and experience of other great solutions and bringing them together to work alongside our Symphony solution.
- Harmony Tools
Our Harmony applications are a collection of function-specific import templates and utility programs designed to accommodate integration with other best-of-breed third-party solutions. This flexibility frees municipalities from the “one size fits all” restriction, empowering them to explore and supplement their R&R solution portfolio with other great products.
But Wait, there’s more...
- User Preferences
We also understand that everyone works a little differently, which is why our solution also comes complete with built-in customizable user preference settings, and personalized quick access menus for bookmarking and accessing favorited applications and tools.
- Database Utilities
Quick and easy access to data backup and restore utility programs. Need to backup data before a critical billing run? The click of a mouse has you covered – all without having to log out!
- Familiar Look and Feel
If you use Microsoft™ applications such as Word™ or Excel™, then you will be familiar with the ribboned menu and program structure, and feel right at home with our R&R program menus and application navigation functionality! Another small way we have endeavored to make our solution easier to use.
Contact us for more details on R&R solutions. Even your citizens could use a little R&R Contact Us
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